REFUND POLICY

Thank you for shopping at KD SPORTS (“we”, “our”, “us”). We strive to provide the best experience for our customers. This Refund Policy outlines the conditions under which we offer refunds for game points purchased on our website KDSPORTS.BIZ (the “Site”).

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Eligibility for Refunds

Unused Game Points: Refunds are available for unused game points purchased within the last 14 days. Game points are considered unused if they have not been redeemed or spent in any way.
Technical Issues: If you experience technical issues that prevent you from using the game points, please contact our support team within 14 days of purchase for assistance and potential refund eligibility.

 

Non-Refundable Items

Used Game Points: Once game points have been redeemed or spent, they are no longer eligible for a refund.
Promotional Items: Game points purchased as part of a promotion or special offer are non-refundable.

 

How to Request a Refund

Contact Us: To request a refund, please contact our customer support team at [klim868@outlook.com] with your order details and the reason for the refund request.
Processing Time: Refund requests are typically processed within 7-10 business days. You will receive a confirmation email once your refund has been processed.

 

Changes to this Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this Refund Policy regularly to stay informed about our refund practices.